From Annual Reviews to a Feedback-Driven Culture
Helios Health had a clear vision: become a feedback-driven organization where input flows continuously, not just once a year. But getting there required more than a schedule change — it required the right tool.
With Effy, the team was able to tailor feedback forms to reflect what actually matters to the organization. Company values and their leadership model are now built directly into the review process, so feedback connects to the frameworks people already work within.
The real shift came from the data. Instead of collecting feedback that sat in a spreadsheet, Helios Health started pulling actionable insights that informed real decisions — insights that led to solutions with measurable business impact.
Feedback at Helios Health is no longer an annual event. Managers now get a full 360-degree view by integrating perspectives from across the organization, year-round. Employees can share input anytime, not just when a review cycle is open.
And throughout the process, the Effy team has operated as a true partner — responsive, attentive to pain points, and continuously optimizing the product based on Helios Health's feedback.
As Kohav puts it: "We're just getting started."
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